Privacy Policy
Last updated: May 8, 2025
Table of Contents
1. Introduction
At Wizium AI ("we," "our," or "us"), we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our AI Copilot Platform for Amazon sellers, or interact with our services.
By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
This Privacy Policy applies to information we collect through:
- Our website at wizium.ai
- Our AI Copilot Platform and related applications
- Email, text, and other electronic communications between you and Wizium AI
- Any other sources in connection with our services
2. Information Collection
We collect several types of information from and about users of our services, including:
Personal Information
Personal information is data that can be used to identify you individually, such as:
- Name, email address, and contact information
- Billing information and payment details
- Company name and business information
- Account credentials
- User preferences and settings
Usage Data
We collect information about how you interact with our services, including:
- Log data (IP address, browser type, pages visited, time spent)
- Device information (hardware model, operating system)
- Feature usage patterns
- Performance data and error reports
Amazon Account Data
With your explicit permission, we may collect information from your Amazon seller account, such as:
- Product listings and inventory data
- Sales performance metrics
- Customer feedback and reviews
- Other relevant marketplace data
Information Collection Methods
We collect this information through:
- Direct interactions when you provide information to us
- Automated technologies and interactions (cookies, server logs)
- Third-party sources (with your permission)
- API integrations with Amazon and other services
3. Use of Information
We use the information we collect for various purposes, including:
Service Provision and Improvement
- Providing and maintaining our AI Copilot Platform
- Personalizing your experience and content
- Developing new features and functionality
- Analyzing usage patterns to improve our services
- Troubleshooting issues and providing technical support
Communication
- Responding to your inquiries and support requests
- Sending service-related notifications and updates
- Providing information about new features or services
- Marketing communications (with your consent)
Business Operations
- Processing payments and managing billing
- Enforcing our terms of service
- Protecting against fraudulent or illegal activity
- Fulfilling our contractual obligations
Legal Compliance
- Complying with applicable laws and regulations
- Responding to legal requests and preventing harm
- Establishing, exercising, or defending legal claims
4. Data Storage and Security
Data Storage
We store your information on secure servers located in the United States and the European Union. Your data may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Security Measures
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Monitoring for suspicious activities
- Employee training on data protection practices
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
Data Breach Procedures
In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law. We maintain incident response procedures to address such situations promptly and minimize potential harm.
6. Third-Party Sharing
We may share your information with third parties in certain circumstances:
Service Providers
We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf, such as:
- Cloud hosting and infrastructure providers
- Payment processors
- Customer support services
- Analytics providers
- Email and communication services
These service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
Business Transfers
If Wizium AI is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
With Your Consent
We may share your information with third parties when you have given us your consent to do so.
7. User Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
You have the right to access the personal information we hold about you and to receive a copy of this information in a structured, commonly used, and machine-readable format.
Correction and Deletion
You have the right to correct inaccurate or incomplete personal information. You may also request the deletion of your personal information in certain circumstances.
Restriction and Objection
You have the right to restrict the processing of your personal information and to object to the processing of your personal information in certain circumstances.
Consent Withdrawal
Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
Marketing Communications
You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us directly.
Exercising Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Information" section. We will respond to your request within the timeframe required by applicable law.
8. Updates to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the changes.
For significant changes, we will make reasonable efforts to provide notice, such as through a prominent notice on our website or by sending you an email notification.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: