At Wizium AI, we are committed to protecting your personal data and ensuring compliance with the General Data Protection Regulation (GDPR). This page outlines how we collect, process, and protect your information in accordance with GDPR requirements.
We collect and process the following categories of personal data:
We collect and process your personal data for the following purposes:
We process your personal data under the following legal bases:
Processing necessary for the performance of our contract with you to provide our services
Processing necessary for our legitimate interests, provided those interests are not overridden by your rights
Processing based on your explicit consent for specific purposes
Processing necessary for compliance with a legal obligation to which we are subject
Under the GDPR, you have the following rights regarding your personal data:
You have the right to request copies of your personal data. We may charge a small fee for this service.
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
You have the right to request that we erase your personal data, under certain conditions.
You have the right to request that we restrict the processing of your personal data, under certain conditions.
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
You have the right to object to our processing of your personal data, under certain conditions.
To exercise any of these rights, please contact our Data Protection Officer using the contact information provided at the bottom of this page. We will respond to your request within 30 days.
If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
All data transmitted between your browser and our servers is encrypted using TLS. Data at rest is encrypted using industry-standard encryption algorithms.
We implement strict access controls to ensure that only authorized personnel can access your data, and only for legitimate business purposes.
We perform regular backups of our systems to prevent data loss in case of technical failures or other incidents.
We have systems in place to detect and respond to potential data breaches in a timely manner.
We conduct regular security audits and vulnerability assessments to identify and address potential security issues.
Our staff receives regular training on data protection and security best practices to ensure they handle your data appropriately.
In the event of a data breach that may affect your personal data, we will notify you and the relevant supervisory authority without undue delay, and no later than 72 hours after becoming aware of the breach, where feasible.
Our website uses cookies to enhance your browsing experience. Here's what you need to know:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Necessary for the website to function properly. These cannot be disabled. | Session / Persistent |
| Preference Cookies | Remember your preferences and settings. | 1 year |
| Analytics Cookies | Help us understand how visitors interact with our website. | 2 years |
| Marketing Cookies | Used to track visitors across websites to display relevant advertisements. | 30 days |
You can manage your cookie preferences in the following ways:
You can adjust your cookie preferences at any time by clicking on the "Cookie Settings" button at the bottom of our website.
Most web browsers allow you to control cookies through their settings. Please note that if you block essential cookies, some parts of our website may not function properly.
You can also use third-party tools like "Your Online Choices" or "Network Advertising Initiative" to manage your preferences for third-party cookies.
When you first visit our website, you will be asked to consent to our use of cookies. You can change your preferences at any time.
We obtain your consent in the following ways:
When you create an account, you are asked to review and accept our Terms of Service and Privacy Policy.
Our cookie banner allows you to provide granular consent for different types of cookies.
We use clear opt-in mechanisms for marketing communications with an easy way to opt out at any time.
For certain features that require additional data processing, we ask for specific consent before enabling those features.
You can withdraw your consent at any time in the following ways:
You can update your consent preferences in your account settings.
All our marketing emails contain an unsubscribe link that allows you to opt out of future communications.
You can contact our Data Protection Officer to withdraw your consent for any data processing activities.
We maintain records of all consents provided, including when and how the consent was given, and the specific processing activities covered by the consent.
As our platform specifically serves Amazon sellers, we take additional measures to protect your seller-specific data:
When you connect your Amazon seller account, we only access the data necessary to provide our services. We use OAuth and secure API connections to ensure your credentials are never stored on our servers.
Your sales and performance data is encrypted and stored securely. This data is only used to provide you with insights and recommendations through our AI tools.
Information about your products, including listings, inventory, and pricing, is handled with strict confidentiality and is not shared with third parties without your explicit consent.
Any customer interaction data processed through our platform is handled in compliance with both GDPR and Amazon's Terms of Service.
We may share your data with the following third parties:
We use trusted cloud service providers to host our platform. All providers are GDPR-compliant and have appropriate data protection measures in place.
We use analytics providers to help us improve our services. These providers only receive anonymized or pseudonymized data.
We use third-party customer support tools to provide assistance. These providers only have access to the data necessary to resolve your support requests.
We retain your Amazon seller data only for as long as necessary to provide our services. When you delete your account, we will delete or anonymize all your data within 30 days, except where we are required to retain it for legal purposes.
If you have any questions about our GDPR compliance or how we handle your personal data, please contact our Data Protection Officer:
ab@wizium.ai
We are committed to responding to all data protection inquiries within 72 hours, and to resolving any issues as quickly as possible.
You can also reach out to us using the form below: